Shipping & Returns

 

No Worry Guarantee
We want you to be delighted with every item you purchase. If you are not completely satisfied, you may return items within 30 days of your invoice date for a full refund. Items must be returned in original packaging and condition with a copy of your invoice. If your returns cause your originating order to fall below $150 our standard shipping charge will apply.

Shipping Rates
New Mexico Bead and Fetish has a flat fee shipping rate of $8.50 on all orders under $150. Any size, any weight, it all ships for only $8.50. Items will be shipped via USPS Priority Mail which will reach you in 2 to 5 business days.

Expedited Shipping
For orders requiring faster shipment, we offer USPS Express Mail. Please call us at 800-687-2701 for rates.

Free Shipping
Free Shipping for internet orders totaling $150 or more after applicable discounts, shipping to a destination in the United States, APO, FPO, Puerto Rico, Palau, US Virgin Islands or Guam. Items will be shipped via USPS Priority Mail which will reach you in 2 to 5 business days.

 

Shipping Disclosure

 

New Mexico Bead and Fetish is not responsible for lost or stolen packages sent through USPS. All packages are insured up to $50 and claims can be made through USPS.com or your local post office. 

 


Price Changes
Prices may change without notice due to customs duties or other circumstances beyond our control such as currency exchange.

Color and quality of our beads
Due to the nature of our products, some are subject to slight variations in size, color and finish. For instance, natural stones and dye lots on glass seed beads can vary, and our handmade silver beads from India may change from shipment to shipment.

Payment
Visa, Master Card, American Express and Discover

Backorders
If anything you order is out of stock we'll notify you. We won't substitute items without your okay and you'll only be charged for items you receive. We don't keep backorder files, so you'll need to re-order any out of stock items.

Sales Tax
Shipments in the State of New Mexico are subject to sales tax. If you have a New Mexico non-tax certificate, please fax or mail it to us and we'll note the exemption on your account.